The Other Side of Non-Lender Work: Customer Service Actually Matters

Non-lender work gets talked about like it’s the promised land. Higher fees, more flexibility, less lender pressure. And to be fair, a lot of that is true. But there’s another (more…)

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When “I’m Too Busy” Really Means Something Else

I want to share a quick real-world example that I think a lot of appraisers will recognize. Over the past year, I sent two separate appraisal referrals to the same (more…)

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You Are in the Customer Experience Business (Yes, Even as an Appraiser)

Most appraisers think they are in the business of producing appraisal reports. Measure the property. Analyze the data. Write the report. Send the invoice. But that is only part of (more…)

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The Power of Your People: Why Your Network Matters More Than Your Comps

Most appraisers spend years sharpening their technical skills. We study market trends, refine our adjustments, and learn how to defend our opinions of value. All important. But there is another (more…)

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Partition Actions: The Growing Opportunity Appraisers Shouldn’t Ignore

The housing affordability crisis isn’t just changing prices. It’s changing how people buy. According to Zillow, U.S. home values skyrocketed 45% between February 2020 and February 2025 — “more than (more…)

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How I Approach Listing Appraisals (And Why It’s More Than “What’s It Worth?”)

Every so often, a real estate agent or seller will call and say, “We’re thinking about listing the house. What should we list it for?”   That question sounds simple. (more…)

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