Privacy Policy

Who We Are Our website address is: https://referappraisals.com

Privacy Statement of Refer Appraisals
Effective Date: 10/17/2024

1. Introduction
   Welcome to Refer Appraisals, part of the Appraisal Referral Network. This Privacy Statement explains how we collect, use, and share your personal information as you engage with our services. Protecting your privacy is a top priority for us.

2. Information We Collect
   When you join as a member, we collect personal information such as your name, contact details, and professional credentials. We also collect financial information to process membership fees and referral payments. During the referral process, we may gather additional property-related details required to facilitate appraisal services.

3. Use of Information
   The information we collect is used to:

• Facilitate the referral process among our network of appraisers

• Process transactions and manage your membership

• Communicate with you and provide support

• Improve our services and platform based on feedback and analysis

• Comply with legal obligations and enforce our terms

4. Sharing of Information
   We may share your information with:

• Other members of the network as needed for referrals

• Service providers assisting with business operations, under confidentiality agreements

• Legal authorities when required by law We do not sell your information to third parties for marketing purposes.

5. Data Security
   We implement security measures to protect your information. However, no method of online transmission or electronic storage is completely secure.

6. Retention of Personal Information
   We retain your information while your account is active or as needed to deliver services, comply with laws, resolve disputes, and enforce agreements.

7. Your Rights
   You have the right to access, correct, or delete your personal data. To exercise your rights, contact us using the details below.

8. Changes to Our Privacy Statement
   We may update this Privacy Statement. We will post changes on this page and encourage you to review it periodically.

9. Contact Us
   If you have questions, contact us at: https://referappraisals.com/contact-us

Hold Harmless Agreement

By using Refer Appraisals’ services, you agree to indemnify and hold harmless Refer Appraisals, its affiliates, officers, agents, employees, partners, and licensors from any third-party claims, liabilities, expenses, and damages—including attorneys’ fees—arising from your use of the services, violation of our terms, or infringement on others’ rights.

Your use of the platform is at your own risk. Services are provided “as is” and “as available.” Refer Appraisals disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Cookie Policy for Refer Appraisals

1. What Are Cookies
   Cookies are small files stored on your device to enhance your browsing experience. This policy explains what information they collect, how we use it, and why they’re sometimes necessary.

2. How We Use Cookies
   We use cookies to:

• Enable site functionality

• Provide analytics

• Store your preferences

• Deliver relevant advertisements, including behavior-based targeting

3. Disabling Cookies
   You can disable cookies in your browser settings. However, this may impact the functionality of this and other websites.

4. Third-Party Cookies
   We use third-party cookies, such as Google Analytics, to better understand how users interact with the site and how we can improve.

Terms and Conditions

1. Payment Terms 1.1 Referral Fees:
   Members accepting referrals must pay the agreed fee split. Fees are due only upon successful appraisal completion and client payment.

1.2 Fee Structure:

• Accepting appraiser collects the full fee from the client.

• 15% of the total fee goes to the Appraisal Referral Network (admin fee).

• Referring appraiser receives 3% (Free members) or 12% (Elite members).

1.3 Timely Payment:
Referral and admin fees must be paid immediately upon receipt of client payment. Delays may result in suspension or termination.

1.4 Non-Payment and Collections:
Payments not made within 30 days may result in collections. Defaulting members are responsible for all collection costs.

1.5 Client Non-Payment:
If a client cancels or fails to pay, referral fees are not owed.

2. Membership and Referrals 2.1 Membership Levels:

• Free Membership: $0/month, 3% referral fee

• Elite Membership: $27.99/month, 12% referral fee

2.2 Referral Process:
Members can refer jobs to others in the network. The accepting appraiser is responsible for the assignment.

2.3 Referral Solicitation Policy:
Soliciting off-platform referrals from other members is strictly prohibited. This includes:

• Using profile info to solicit external deals

• Offering compensation for off-platform referrals

• Promoting outside referral networks to members

Violations may result in immediate suspension or termination without refund. We reserve the right to monitor activity and investigate reports.

Report violations to: Support@referappraisals.com

3. Referral Disbursement 3.1 Disbursement Schedule:
   Referral fees are paid after the appraisal is completed and the client has paid.

3.2 Notification:
Accepting appraisers must update referral status and notify the client and referring appraiser at key milestones.

4. Non-Lender Referrals Only:
   Only private, non-lender appraisals are supported through the platform.

5. Membership Cancellation:
   You may cancel anytime. You are still responsible for completing active referrals and paying applicable fees.

6. Termination and Suspension:
   We may suspend or terminate accounts for non-payment, misconduct, or unprofessional behavior.

7. Updates to Terms and Conditions:
   We may update terms at any time. Continued use of the platform constitutes acceptance of changes.

8. Collections for Non-Payment 8.1 Non-Payment:
   Referral fees unpaid after 30 days are subject to collection actions.

8.2 Responsibility:
Defaulting members are responsible for legal and collection costs, including interest.